TAJBank attributes BAFI awards to customer-centric values and innovation

Leading non-interest bank, TAJBank, has won the “Islamic Bank of the Year” at the Banks and Other Financial Institutions (BAFI) Awards, a feat which the institution attributes to its customer-centric values and innovation.

In a statement on Monday in Abuja, Managing Director of the Bank, Mr. Hamid Joda said the award,  which the bank is winning for the second consecutive year, reflects a recognition of its soaring reputation in the non-interest banks  space in Nigeria.

He said “TAJBank beats other nominees for the award after a rigorous assessment criteria of banks, including financial performance of banks in the year under review, global ratings by rating agencies, branch network expansion investments, digitalization of payment systems, international standards organisation (ISO) certifications, and uncompromising fidelity in baking principles, amongst others.”

He noted that in a pre-award  ‘notification of shortlisting at BAFI, the organisers of the awards noted that the non-interest bank had impressively performed in all areas of the assessment criteria, thereby justifying its nomination.

According to him, it is an unequivocal proof that TAJBank, supported by resourceful, customer-friendly staff, is on the right track in its sustained drive to re-define non-interest banking in Nigeria.

“Especially, in terms of our innovativeness and customer-focused products and services delivery.

“We are excited by the award, which we have won now for the second consecutive year in less than three years of our operations.

“We want to assure the regulatory authorities, our stakeholders and customers that we will not relent in our efforts to consistently deliver the best
to our customers,” he said.

He commended the bank’s customers for their loyalty over the years.

“Let me say that this award is earned because our customers, who, are our “only interest” are doing their best to support the bank. We dedicate the award to them and Almighty God that enables us to keep TAJBank growing at all fronts”, Joda added.